![]() This is standard terminology for the App Store. Restoring purchases is helpful when installing onto a new device which is using the same iTunes account, or when purchases have gone missing. The Restore Purchases button will recover all previously made purchases. Restore Purchases does not mean refund purchases True Credits have no relation to real world money. Unfortunately, in this case, we have no way to restore your data, however we may be able to gift you some True Credits. We do our best to back the data up and automatically restore in case of corruption, however, in rare cases it still mayīe possible for something to go wrong and we cannot guarantee your data. Custom skateboard images are always storted locally. When not using iCloud, True Credits and Skateboard Customization are stored locally. If you still can't get it to work, we will continue looking into how to fix this. Restarting the phone, or reinstalling the app may not help. Turn off wifi and turn on flight mode and try again.Log out of Game Center, then try again.Previous versions of True Skate had some connectivity issues preventing the game from starting that could possibly be helped by trying the following: A factory reset may also possibly help.Make sure you have the latest version of iOS.If that fails, make sure you have the latest version of True Skate and try again.Some users have reported that game crashes 9 out 10 times when loading. If that fails, try again multiple times.(Find intructions to restart True Skate below) We haven't heard any reports about this in a long time, so it may be fixed, however, in the past people had troubles starting the game sometimes, and the below advice could help. True Skate gets stuck on the loading screen Be sure to let them know that the developer was unable to help. If nothing here helps please report the problem to apple following the instructions here.If all else fails, then factory reseting your device should help.Downloads may not work while using with an iOS8 Beta.Upgrading to the latest version of iOS may help.Note: We limit the number of times you can start a download in 24 hours.You can make the same purchase multiple times with out being chared more then once. Note: All the purcahses in True Skate are once only.Trying again at a day later time may help.If the above does not help, trying mutliple times can help.Try loging out of the App Store, and restarting your device, then try again.Waiting a couple minuits before turning back on may help.Swipe the screen as instructed to power off.Hold down the power button down and till the power off menu appears.The above procedure may be slightly different depending on the iOS version. Try logging out of the App Store, then try again.Try pressing the Restore Purchases button in the True Skate store and wait to see if all purchases are restored, and skateparks downloaded.Make sure your device has a connection to the internet.In some cases, a factory reset of your device may be necessary. Note: In some cases, cracking software may have to be completely removed, not just disabled. If your device is jailbroken, make sure you remove any extra IAP cracking software you may have installed.Make sure you are logged into the correct iTunes account.Make sure In-App Purchases are enabled in your devices settings menu, usualy found under General > Restrictions > In-App Purchases.Updating to the latest version of iOS may help.First make sure you have the latest version of True Skate from the App Store.These are generally iTunes bugs or connection issues that can affect all apps and there is nothing we can do to fix it, however, the bellow suggestions usually help. There are various things that can go wrong with In-App Purchases and skatepark downloads. ![]()
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